We are a team of professionals in Tourism offering our guests the highest levels of luxury through personalized services, a vast range of amenities, and providing our guest’s experiences that meet or exceed even the highest level of expectations.
We understand the product we are offering to our valued guests having been born and grown up here in Africa. Our company is known for quality customer service by providing and delivering professional, helpful, high-quality services and assistance before, during, as well as after the guest’s requirements are met, that means going the extra mile for our guests, and making sure that they are being serviced timely and in a pleasant manner and are happy and satisfied with our services.
DK Grand Safaris mission is to offer private customized first class safaris. This is achieved through our core values and guiding principles which include:
The Power of Our Team
We value each team member irrespective of the role he/she plays and each member is empowered with all the necessary resources to ensure the team will achieve its goals.
Customer Support
Our slogan “Your dream, we make it real” is the backbone of our service delivery process. From the initial emails and/or phone conversations to the last day of departure, we ensure that our guests get all the support they require.
Commitment to Offering the Best Service
Guest’s reviews say it all; our guests have spoken and rated us at five stars plus as per TripAdvisor.
Authenticity at its Best
Our team of professionals on the ground is all local as per each destination and they understand wildlife and culture through real-life experiences. Just say it and it will be delivered.
Our Flexibility to Service Delivery
DK Grand Safaris agility, fast responsiveness, and innovation are very important to our guest’s desires while on safari with us.
